Return & Refund Policy

Customs Duties and Taxes

Please note that we purchase gemstones directly from mines and offer them at the most reasonable prices worldwide. We ship our products to over 80 countries and each country charges different customs duties and sales taxes (VAT) upon importation. We have compiled a list of countries that import most of our products. We request you to select your country from the list below and check the relevant duties and taxes. We will not be responsible for these duties and taxes as they are under our jurisdiction; and must be borne by the customer upon receipt of the product. In case of any questions, please contact our customer support